Area Operations

MISSION: The Area Supervisor will be responsible for managing operations for a portfolio of multifamily (apartment) communities within an assigned district. The Area Supervisor works alongside our frontline employees, splitting their time between recruiting/staffing, training and oversight of the remote workforce who service our communities.    The main function of this role will be to ensure that day and nightly trash pick-up is completed per schedule to 100% satisfaction of our Clients! As we grow and bring on new communities, the Area Supervisor will also assist with the field team to ensure a successful rollout and service launch.   BENEFITS OF THE ROLE ·          Company Truck provided ·         $30 monthly Phone Stipend when using personal phone ·         Competitive Wage; annual salary  ·         Paid Time Off (PTO) eligibility 1st day of month following first 90 days ·         Eligible for company sponsored benefits (health, dental and vision)   ESSENTIAL DUTIES & RESPONSIBILITIES: ·         Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area ·         Conduct on-site quality reviews of team and communities to ensure service is executed according to the standards of service and safety policies ·         Recruit/train/onboard new staff as well as provide continuing education as needed  ·         Track payroll for area and submit to FQM bi- weekly for payroll processing  ·         Monitor staff check in/out and overall time to completion using our proprietary technology ·         Organize and staff rollout/launch of service on new properties ·         Provide on-call support to workforce ·         Manage workforce inventory/supplies; including Butler Uniform, Tote Bags, Etc.  ·         Work collaboratively with other business units as required to serve customer ·         Must be able to lift up to 25 lbs ·        Area Supervisor will be required to work as a team with the Field Quality Manager, to ensure there is coverage for the weekend properties  ·       Sunday-Thursday ; 5pm start time   ·       Other duties assigned

**REQUIRED EDUCATION & EXPERIENCE:** ·         High school diploma or equivalent, AA degree preferred or workforce experience  ·         Experience managing a remote workforce of up to 50 who work 5-7 days a week; roughly 2-3 hours per day  ·         Basic employee relations experience as it relates to hiring and management ·         Experience in multi-site operations ·         Experience providing customer service  ·         Excellent oral and written communication skills   **THOSE THAT ARE MOST EFFECTIVE IN THIS ROLE EXHIBIT THE FOLLOWING BEHAVIORS:** ·         Strong planning, time management and organizational skills ·         Strong work ethic and quality improvement orientation ·         Ability to build trust and rapport and effectively communicate with co-workers, employees and customers ·         Self-motivated and resourceful ·         Ability to work independently ·         Able to self-manage with some supervision  ·         Collaborative/team player ·         Embody our core values: Building leaders; Always branding; Create a Fun, Safe, and Winning Team; Listen, fulfill & delight

About the Role We’re seeking a Senior Information Designer to join our EdTech Learning & Content Development team. This role is a hybrid of information architecture and technical or conceptual design. It blends advanced information modeling, systems thinking, and high-end visual communication to transform complex, layered, ambiguous, or fragmented content into elegant, cognitively clear visual frameworks. You are an exceptional visual communicator who can make overwhelming and confusing information look simple, logical, and easy to navigate. Your work spans multimodal information visualization, advanced technical diagramming, high-end branded training experiences, and the creation of visual grammars and design frameworks that ensure clarity, continuity, and scalability. It requires both big-picture design thinking and meticulous execution. Along the career you’ve become fluent in a wide range of tools...not because you chased mastery, but because each new project required something different, and you learned whatever you needed to build the right solution. Key Responsibilities • Information Understanding & Organization • Review messy, incomplete, or technical content and determine what is important, what is missing, and how pieces relate. • Organize information into clear, logical visual explanations. • Break down complex concepts so they are easier for learners to understand. • Visually structure text for maximum readability and retention. • Visual Explanation & Diagram Development • Create visuals that explain processes, systems, decisions, timelines, hierarchies, and relationships. • Build diagrams such as flows, decision paths, layered models, comparisons, matrices, and system maps. • Choose visual formats that best match the purpose and complexity of the content. • PowerPoint Presentation & Template Design • Build polished slide templates and master layouts. • Set up layouts utilizing visually strategic composition, typography, placeholders, spacing, alignment, and color so learning experience designers and developers can produce consistently designed, branded eLearning content. Qualifications • 8+ years of experience in information design, communication design, or technical visualization within a corporate, agency or consulting environment. • Proven ability to distill complex, ambiguous, or incomplete content into structured visual frameworks. • Strong command of visual hierarchy, spatial organization, semantic grouping, and cognitive load reduction. • Excellent collaboration, communication, organization and time management skills. • Skill in leveraging AI responsibly: for exploration, acceleration, precision, and QA. It’s another tool that expands your capacities, and it depends on your human judgment, insight and creativity, not the other way around. • Prepare slide decks that can be imported directly into Articulate Storyline or other tools with minimal rework. • Complex Visual Work • Create large or detailed technical diagrams using professional diagramming tools. • Develop visual materials such as floorplans, process maps, content maps, and technical diagrams. • Produce or refine simple exploded-view visuals using 3D reference tools when needed. Technical Requirements • Advanced proficiency in Microsoft PowerPoint, Word and Excel, particularly around the use of masters, templates, global styles, and data visualization. • Advanced proficiency in Adobe Creative Suite (especially Illustrator, InDesign, Photoshop, and Premiere Pro). • Experience with professional diagramming tools such as OmniGraffle, Visio, Miro, FigJam, or similar. • Familiarity with 3D visualization tools such as KeyShot, Blender, SolidWorks, Autocad, or similar. Nice to Haves • Experience in L&D, instructional design, educational publishing, UX design, or technical communication design fields. • Familiarity with instructional design principles and cognitive psychology for learning. • Familiarity with Articulate Storyline and Rise, Figma, Vyond, Camtasia, or Adobe Acrobat. • Familiarity with motion design, 3D modeling, gamification, or interactive media

### Job Summary Are you an experienced IT auditor who thrives on teamwork and collaboration? We’re looking for a Senior IT Auditor to join our dynamic team! In this role, you’ll lead and direct technical audits related to our IT policies, procedures, systems, and business processes. You’ll create audit programs, prepare reports, and communicate findings to all levels of management while ensuring high standards for workpaper accuracy. Your ability to navigate, influence, and work well across our global organization will be key. ### Essential Duties and Responsibilities - **Build Relationships:** Forge strong, positive relationships with all levels of management, focusing on mutual trust, respect, and shared business goals. - **Conduct Audits:** Plan and execute integrated financial and systems audits, including pre/post implementation reviews and special projects, in coordination with financial auditors. - **Test Controls:** Develop and implement effective testing approaches for application and general computer controls for our annual Sarbanes-Oxley (SOX) review; document and communicate results. - **Evaluate Controls:** Assess the effectiveness of controls over information systems, document your work, and provide clear recommendations to management. - **Collaborate:** Work closely with your audit team to plan and develop audit programs, risk assessments, and other planning documents. - **Report Findings:** Prepare and present audit reports, including observations and recommendations, to senior management. - **Identify Risks:** Pinpoint risks and controls related to business processes, technical infrastructure, and key IT systems development initiatives. ### Minimum Qualifications - Bachelor’s degree in Management Information Systems, Computer Science, or a related field. - Over three years of IT audit experience, including a mix of public accounting and industry roles, with substantial SOX experience. - Knowledgeable in auditing standards and frameworks such as the 2013 COSO Framework, PCI DSS, SOX, NIST, CIS, and COBIT. ### Preferred Qualifications - Certification as a Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), or similar is a plus. - Proven ability to use technology to enhance efficiency and achieve objectives. - Strong understanding of IT Security, including Windows Active Directory, Linux, SQL Server, Oracle EBS, and JD Edwards. - Solid grasp of financial statements and financial auditing. - Excellent interpersonal skills with a knack for teamwork and relationship-building with IT, Finance, and operational management. - Effective communication skills, both verbal and written, with the ability to present complex issues to senior management and drive positive change. - Ability to manage multiple tasks, complete projects on time and on budget, and adapt to shifting priorities. - Skilled in translating technology issues into business risks and impacts. - Strong work ethic and a proactive attitude. **Additional Requirement:** Some domestic and international travel (approximately 5-10%) may be required. If you’re ready to bring your expertise to our team and make an impact, we’d love to hear from you!

Job Description

Looking to combine work, fitness, and fun? Working at Our Company is more than a job; it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Our Company an amazing place to work. We are looking for energetic individuals who want to work at a fun, high-paced gym. If you are that person, then Our Company wants you! Benefits/Perks:

• Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment, and more
• Competitive compensation plan plus bonus potential
• Complimentary CPR/AED re-certifications
• Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others
• Complimentary gym membership
• Discounts on services, products, and much more!

General Manager Responsibilities:

Administration/Organization:

• Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club and company
• Communicate and implement company policies and procedures to employees
• Encourage staff to work as a team and be productive
• Illustrate an ability to make decisions
• Recruit and hire the highest possible caliber of staff

Sales/Revenue Management:

• Demonstrate the ability to lead, motivate, and manage the sales team
• Achieve desired sales and net membership goals
• Achieve desired revenue goals through the leadership and motivation of employees
• Implement and support company programs and promotions to help generate new sales leads for optimum new membership growth
• Ensure that the sales team maintains proper tracking forms and daily leads
• Ensure that all promotions are effectively communicated to the sales team and all other appropriate staff
• Ensure ongoing prospecting and generation of leads through membership advisors' efforts versus reliance on company marketing
• Review sales-related written communication such as proposals, letters, and promotional pieces for effectiveness, spelling, accuracy, and distribution
• Ensure the Sales Manager facilitates weekly sales meetings with Membership Advisors to discuss and review current strategies, promotions, prospecting, and plans of action
• Ensure that the sales staff has a high level of knowledge about the club's programs, facilities, and equipment
• Ensure sales planners are completed and percentages are analyzed
• Emphasize the importance of sales staff involvement in the community and neighborhood businesses

Personal Training/Revenue Management:

• Achieve desired personal training revenue and session production goals
• Facilitate integration of personal training products into point-of-sale presentations to maximize the number of orientation sessions scheduled and packages sold

Operations:

• Coordinate and work within the company’s support functions of Fitness, Sales and Marketing, Accounting, and Information Technology
• Support personnel-related problems or difficulties by following company procedures and documentation
• Resolve member complaints in an expeditious and tactful manner following company procedures and documentation
• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to members
• Ensure the club meets standards for cleanliness, maintenance, safety, security, and physical plant operations
• Ensure visible maintenance items are repaired promptly, proper signage is posted, and if possible, out-of-service equipment is removed from the floor
• Reinforce to staff that cleanliness is everyone’s responsibility, not just the maintenance staff
• Assist in the processing/submission and approval of payroll

Financial:

• Implement a “recovery plan” when locations are not achieving desired financial results
• Exhibit an understanding of budgets and income statements
• Establish controls of expenses and purchasing of club supplies
• Display an ability to keep expenses at or below budget
• Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget

Leadership/Motivation:

• Serve as a role model for employees
• Communicate effectively by holding weekly and individual meetings with all key club personnel
• Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality working environment

Accountabilities:

• Implement and support company programs and promotions to help generate new sales leads for optimum new membership growth
• Oversee expense goals by managing payroll and general and administrative expenses
• Ensure that the clubs meet Our Company’s standards for cleanliness, maintenance, safety, security, and physical plant operations
• Keep current in knowledge of key competitors
• Conduct frequent walk-throughs

Measurement Standards:

• Successful management of all financial budgetary goals
• Ensure standards of club cleanliness and customer service excellence
• Demonstrate professionalism by leading by example
• Membership retention
• Timely completion of assigned tasks and projects
• Follow all policies and procedures in the Employee Handbook
• The above description may be subject to change or alteration at any time

Requirements:

• 4-year college degree preferred
• 4 years of club management experience preferred

Special Skills:

• Excellent written and verbal communication
• Creative management techniques
• Strong organizational skills
• Strong leadership skills
• Strong administrative skills
• Strong customer service skills
• Strong computer skills – Excel, Word

Essential Job Duties

• Lead the program team and all activities associated with meeting the mission of the initiative.
• Attend meetings with Public, Private, and Community sector executive leaders with Our Company’s Partnerships team to present initiatives and discuss how other organizations can use their time, talents, and resources to support programming.
• Collaborate with the President of Program Operations to develop new, innovative programming and assist with implementation.
• Oversee, manage, and execute on commitments with external partners.
• Develop and implement programs, processes, and procedures to advance organizational goals.
• Conduct needs assessments and gather data to determine program needs.
• Collaborate with the Marketing Department to increase enrollment, funding, and commitments.
• Collaborate with the Research Impact Institute Department to ensure client journey experience meets expectations.
• Collaborate with the Research Impact Institute Department to ensure data capturing, impact, and reporting structure meet expectations.
• Collaborate with the Program Operations Department to ensure coaches are properly informed and prepared to serve clients.
• Collaborate with the Partnerships and Development team on all aspects of programming and initiatives.
• Collaborate with internal departments (Accounting, Research, Volunteers, Marketing, and Partnerships/Development) to ensure all efforts follow internal processes and procedures.
• Serve as hiring manager for all personnel opportunities.
• Provide program briefings to Our Company’s executive leaders and Board members when applicable.
• Steward a strong culture based on the organization’s core values and principles.
• Actively participate with Our Company leadership to set annual goals aligned with the strategic plan.
• Manage and communicate program performance to internal and external stakeholders.
• Assist the Learning Department in developing educational content identified in the market that Our Company needs to address.
• Lead and conduct internal program team and external partner meetings.

Travel Requirements

• Position requires some travel to fulfill responsibilities (less than 25%).

Skills/Qualifications

• High aspirations for all people to be successful and empowered financially
• Bachelor’s Degree required
• Self-motivated to secure new business relationships
• Minimum 5 years’ experience in nonprofit management with exposure to marketing and community development
• Minimum of 5 years of Sr. Executive Operations Management experience
• 3–5 years of experience in program development or managing a large-scale initiative
• Solid understanding of the target population’s culture
• Operates with a high level of personal responsibility
• Proven ability to inspire and motivate others in support of the organization’s vision and mission
• Strong presentation and writing skills
• Ability to work with teams across various geographic locations
• Unwavering commitment to quality programs and data-driven program evaluation
• Ability to work both independently and as part of a team
• Detail oriented, organized, excellent written and verbal communication skills
• Deep commitment to and belief in Our Company’s mission, culture, and program goals

Department: Program Operations Accountability: President of Program Operations Supervisory Responsibilities: Program Staff (2–3)