MISSION: The Area Supervisor will be responsible for managing operations for a portfolio of multifamily (apartment) communities within an assigned district. The Area Supervisor works alongside our frontline employees, splitting their time between recruiting/staffing, training and oversight of the remote workforce who service our communities.    The main function of this role will be to ensure that day and nightly trash pick-up is completed per schedule to 100% satisfaction of our Clients! As we grow and bring on new communities, the Area Supervisor will also assist with the field team to ensure a successful rollout and service launch.   BENEFITS OF THE ROLE ·          Company Truck provided ·         $30 monthly Phone Stipend when using personal phone ·         Competitive Wage; annual salary  ·         Paid Time Off (PTO) eligibility 1st day of month following first 90 days ·         Eligible for company sponsored benefits (health, dental and vision)   ESSENTIAL DUTIES & RESPONSIBILITIES: ·         Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area ·         Conduct on-site quality reviews of team and communities to ensure service is executed according to the standards of service and safety policies ·         Recruit/train/onboard new staff as well as provide continuing education as needed  ·         Track payroll for area and submit to FQM bi- weekly for payroll processing  ·         Monitor staff check in/out and overall time to completion using our proprietary technology ·         Organize and staff rollout/launch of service on new properties ·         Provide on-call support to workforce ·         Manage workforce inventory/supplies; including Butler Uniform, Tote Bags, Etc.  ·         Work collaboratively with other business units as required to serve customer ·         Must be able to lift up to 25 lbs ·        Area Supervisor will be required to work as a team with the Field Quality Manager, to ensure there is coverage for the weekend properties  ·       Sunday-Thursday ; 5pm start time   ·       Other duties assigned

**REQUIRED EDUCATION & EXPERIENCE:** ·         High school diploma or equivalent, AA degree preferred or workforce experience  ·         Experience managing a remote workforce of up to 50 who work 5-7 days a week; roughly 2-3 hours per day  ·         Basic employee relations experience as it relates to hiring and management ·         Experience in multi-site operations ·         Experience providing customer service  ·         Excellent oral and written communication skills   **THOSE THAT ARE MOST EFFECTIVE IN THIS ROLE EXHIBIT THE FOLLOWING BEHAVIORS:** ·         Strong planning, time management and organizational skills ·         Strong work ethic and quality improvement orientation ·         Ability to build trust and rapport and effectively communicate with co-workers, employees and customers ·         Self-motivated and resourceful ·         Ability to work independently ·         Able to self-manage with some supervision  ·         Collaborative/team player ·         Embody our core values: Building leaders; Always branding; Create a Fun, Safe, and Winning Team; Listen, fulfill & delight

### Job Summary Are you an experienced IT auditor who thrives on teamwork and collaboration? We’re looking for a Senior IT Auditor to join our dynamic team! In this role, you’ll lead and direct technical audits related to our IT policies, procedures, systems, and business processes. You’ll create audit programs, prepare reports, and communicate findings to all levels of management while ensuring high standards for workpaper accuracy. Your ability to navigate, influence, and work well across our global organization will be key. ### Essential Duties and Responsibilities - **Build Relationships:** Forge strong, positive relationships with all levels of management, focusing on mutual trust, respect, and shared business goals. - **Conduct Audits:** Plan and execute integrated financial and systems audits, including pre/post implementation reviews and special projects, in coordination with financial auditors. - **Test Controls:** Develop and implement effective testing approaches for application and general computer controls for our annual Sarbanes-Oxley (SOX) review; document and communicate results. - **Evaluate Controls:** Assess the effectiveness of controls over information systems, document your work, and provide clear recommendations to management. - **Collaborate:** Work closely with your audit team to plan and develop audit programs, risk assessments, and other planning documents. - **Report Findings:** Prepare and present audit reports, including observations and recommendations, to senior management. - **Identify Risks:** Pinpoint risks and controls related to business processes, technical infrastructure, and key IT systems development initiatives. ### Minimum Qualifications - Bachelor’s degree in Management Information Systems, Computer Science, or a related field. - Over three years of IT audit experience, including a mix of public accounting and industry roles, with substantial SOX experience. - Knowledgeable in auditing standards and frameworks such as the 2013 COSO Framework, PCI DSS, SOX, NIST, CIS, and COBIT. ### Preferred Qualifications - Certification as a Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), or similar is a plus. - Proven ability to use technology to enhance efficiency and achieve objectives. - Strong understanding of IT Security, including Windows Active Directory, Linux, SQL Server, Oracle EBS, and JD Edwards. - Solid grasp of financial statements and financial auditing. - Excellent interpersonal skills with a knack for teamwork and relationship-building with IT, Finance, and operational management. - Effective communication skills, both verbal and written, with the ability to present complex issues to senior management and drive positive change. - Ability to manage multiple tasks, complete projects on time and on budget, and adapt to shifting priorities. - Skilled in translating technology issues into business risks and impacts. - Strong work ethic and a proactive attitude. **Additional Requirement:** Some domestic and international travel (approximately 5-10%) may be required. If you’re ready to bring your expertise to our team and make an impact, we’d love to hear from you!

Job Description

Looking to combine work, fitness, and fun? Working at Our Company is more than a job; it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Our Company an amazing place to work. We are looking for energetic individuals who want to work at a fun, high-paced gym. If you are that person, then Our Company wants you! Benefits/Perks:

• Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment, and more
• Competitive compensation plan plus bonus potential
• Complimentary CPR/AED re-certifications
• Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others
• Complimentary gym membership
• Discounts on services, products, and much more!

General Manager Responsibilities:

Administration/Organization:

• Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club and company
• Communicate and implement company policies and procedures to employees
• Encourage staff to work as a team and be productive
• Illustrate an ability to make decisions
• Recruit and hire the highest possible caliber of staff

Sales/Revenue Management:

• Demonstrate the ability to lead, motivate, and manage the sales team
• Achieve desired sales and net membership goals
• Achieve desired revenue goals through the leadership and motivation of employees
• Implement and support company programs and promotions to help generate new sales leads for optimum new membership growth
• Ensure that the sales team maintains proper tracking forms and daily leads
• Ensure that all promotions are effectively communicated to the sales team and all other appropriate staff
• Ensure ongoing prospecting and generation of leads through membership advisors' efforts versus reliance on company marketing
• Review sales-related written communication such as proposals, letters, and promotional pieces for effectiveness, spelling, accuracy, and distribution
• Ensure the Sales Manager facilitates weekly sales meetings with Membership Advisors to discuss and review current strategies, promotions, prospecting, and plans of action
• Ensure that the sales staff has a high level of knowledge about the club's programs, facilities, and equipment
• Ensure sales planners are completed and percentages are analyzed
• Emphasize the importance of sales staff involvement in the community and neighborhood businesses

Personal Training/Revenue Management:

• Achieve desired personal training revenue and session production goals
• Facilitate integration of personal training products into point-of-sale presentations to maximize the number of orientation sessions scheduled and packages sold

Operations:

• Coordinate and work within the company’s support functions of Fitness, Sales and Marketing, Accounting, and Information Technology
• Support personnel-related problems or difficulties by following company procedures and documentation
• Resolve member complaints in an expeditious and tactful manner following company procedures and documentation
• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to members
• Ensure the club meets standards for cleanliness, maintenance, safety, security, and physical plant operations
• Ensure visible maintenance items are repaired promptly, proper signage is posted, and if possible, out-of-service equipment is removed from the floor
• Reinforce to staff that cleanliness is everyone’s responsibility, not just the maintenance staff
• Assist in the processing/submission and approval of payroll

Financial:

• Implement a “recovery plan” when locations are not achieving desired financial results
• Exhibit an understanding of budgets and income statements
• Establish controls of expenses and purchasing of club supplies
• Display an ability to keep expenses at or below budget
• Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget

Leadership/Motivation:

• Serve as a role model for employees
• Communicate effectively by holding weekly and individual meetings with all key club personnel
• Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality working environment

Accountabilities:

• Implement and support company programs and promotions to help generate new sales leads for optimum new membership growth
• Oversee expense goals by managing payroll and general and administrative expenses
• Ensure that the clubs meet Our Company’s standards for cleanliness, maintenance, safety, security, and physical plant operations
• Keep current in knowledge of key competitors
• Conduct frequent walk-throughs

Measurement Standards:

• Successful management of all financial budgetary goals
• Ensure standards of club cleanliness and customer service excellence
• Demonstrate professionalism by leading by example
• Membership retention
• Timely completion of assigned tasks and projects
• Follow all policies and procedures in the Employee Handbook
• The above description may be subject to change or alteration at any time

Requirements:

• 4-year college degree preferred
• 4 years of club management experience preferred

Special Skills:

• Excellent written and verbal communication
• Creative management techniques
• Strong organizational skills
• Strong leadership skills
• Strong administrative skills
• Strong customer service skills
• Strong computer skills – Excel, Word

The Our Company Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare, and financial services. Our Company’s technology has been purposely built to deliver rock-solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. Our Company’s robust solutions across payments, security, identity, and data analytics are available in-store, online, and on-mobile and are supported by rapid API adoption. The award-winning Our Company Commerce Platform operates on a single, unified technology stack across multiple continents, allowing enterprises to deliver a consistent, repeatable experience on a global scale. Our Company is a fast-paced, high-growth company with a great culture, offering competitive benefits and compensation in a business casual atmosphere. As the VP of Account Management, you will play a pivotal role in driving customer success and satisfaction at Our Company. You will lead a team of account managers and collaborate closely with sales, customer support, and product development teams to ensure the seamless delivery of our solutions and services to our clients. Responsibilities:

• Develop and execute strategies to enhance customer retention, satisfaction, and lifetime value.
• Lead and mentor a team of account managers to drive performance.
• Build strong relationships with key stakeholders within client organizations, understanding their business objectives and challenges.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling additional products or services.
• Analyze customer data and feedback to identify trends and areas for improvement.
• Work closely with product development teams to advocate for customer needs and contribute to product roadmap prioritization.
• Develop and implement processes and best practices for account management and customer success.
• Monitor and report on key performance metrics related to customer satisfaction, retention, and revenue growth.

Requirements:

• Proven experience in account management, customer success, or related roles within the SaaS industry.
• Strong leadership and team management skills, with a track record of building and developing high-performing teams.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Strategic thinking and problem-solving abilities, with a focus on driving results and delivering value to customers.
• Experience with CRM software (ZenDesk, etc.) and proficiency in data analysis tools (e.g., Excel, Tableau).
• Passion for technology and a deep understanding of the SaaS industry landscape; payments experience is a plus.
• Bachelor’s degree in business administration, marketing, or a related field.
• 10 - 15+ years of professional experience managing large teams and direct customer interactions.

As the fastest-growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. Our Company’s full-time roles provide exceptional benefits, including medical, prescription, dental, and vision coverage, life insurance, retirement plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

Who WE Are: We are a sustainability expert and revolutionary doorstep valet trash service and recycling solution designed for multi-family apartment communities. We currently service over 250,000+ units across the US and have been voted one of the top amenities by residents and property managers. We have been featured in The Wall Street Journal, TIME Magazine, and on CNBC. We pride ourselves on providing stress-free service and professional employees who make a difference every day. We are committed to providing a culture that embraces our four Core Values: Building Leaders, Always Branding; Listen, Fulfill and Delight, and Creating a Fun, Enthusiastic, and Safe Team Environment. Who YOU Are: As the Regional Director, you will work as an individual contributor under the VP of Business Development to achieve sales and profit goals within a designated region. In this role, you will manage multiple districts within a region. You will collaborate with Property Managers, Owners, and C-suite Executives to build and present a value-based offering driven by a financial ROI. In addition, you will help design and recommend sales programs and set short- and long-term sales strategies. Further, you will evaluate and implement appropriate new sales techniques to increase the region's sales volume by collecting relevant competitors' market information to increase sales volume and market share. Lastly, as Regional Director, you may recommend products or service enhancements to improve our customer satisfaction and sales potential. MAJOR DUTIES AND RESPONSIBILITIES:

• Generate new business by developing and cultivating existing relationships within the industry by networking and use of outbound lead-generation techniques.
• Pull from industry knowledge, B2B sales experience, and overall business acumen to develop, implement and oversee the execution of a strategic plan for the sales/marketing function.
• Close new business while hitting targeted revenue and gross profit goals.
• Present detailed proposals for the company that demonstrate our value and financial impact.
• Ensure client retention goals are met based on company guidelines.
• Monitor competitor activities and stay abreast of market and industry trends and shift strategy accordingly
• Identify and maintain relationships with national multi-family portfolio decision-makers.
• Assist the sales team with identifying, cultivating, and closing national portfolio accounts.
• Attend industry events, affiliate with associations, and participate in other networking opportunities.
• Ensure the Region hits revenue goals while still driving and improving the Region’s gross margin.
• Ensure effective use of technology within the sales process, including but not limited to the upkeep of Salesforce.
• Keep up to date on industry trends and advancements
• Embody our core values: Building Leaders - Always Branding – Fun, Enthusiastic Team Environment - Listen, Fulfill & Delight.
• Other duties as assigned

EXPERIENCE AND EDUCATION:

• 5-7 years experience in B2B sales
• 3+ years’ experience achieving sales and profitability goals for a Region or territory. Experience of achieving this as a vendor to the multifamily industry is a plus, but not required.
• High School Diploma (Required)
• Bachelor’s degree in business management, Business Administration, or Similar (Preferred)
• Experience with Salesforce a plus

SKILLS, KNOWLEDGE AND ABILITIES:

• Proven track record of exceeding goals, driving double digit revenue growth, and earning high commissions.
• Multi-family portfolio relationships are highly desired.
• Business/financial acumen consistent with the level of responsibility (ability to recognize the market and financial trends/patterns and utilize findings to support business plan development, forecasting, and budget activities).
• Self-Starter with proven ability to work highly independently.
• Experience working remotely preferred.
• Road Warrior: Ability and desire to be able to travel up to 50% of the time.
• Strong Attention to Detail.
• Excellent Verbal and Written Communication.
• Ability to Multi-task and balance multiple priorities.

BENEFITS OF THE ROLE:

• Ability to earn a very competitive base salary plus significant commission potential
• Generous PTO Policy
• Company-sponsored Benefits (Health, Dental, Vision, Life Insurance)
• Work from Your Home Office