Overview

The Head of Delivery is responsible for ensuring that every client engagement is delivered on time, every time, with exceptional quality and client satisfaction. This leader oversees the Client Success Management (CSM) function and holds ultimate accountability for delivery performance across all active accounts. This role blends operational rigor, people leadership, and client-facing diplomacy. The Head of Delivery will elevate project management standards, coach and develop CSMs, proactively identify at-risk projects, and personally intervene when necessary to protect timelines, scope, relationships, and outcomes.

Key Responsibilities

Delivery Leadership & Accountability

·         Own end-to-end delivery performance across all service lines (custom development, data engineering, digital marketing, and eLearning/content development). ·         Ensure projects and recurring services are delivered on time, within scope, and at agreed quality standards. ·         Establish and enforce delivery best practices, standards, and governance frameworks. ·         Implement consistent reporting on delivery health, resource utilization, client satisfaction, and risk indicators.

Client Success Management Oversight

·         Directly manage and mentor the Client Success Managers (CSMs). ·         Ensure each CSM maintains clear visibility into timelines, budgets, risks, and client expectations across their assigned accounts. ·         Conduct regular account reviews to assess project health and client satisfaction. ·         Hold CSMs accountable to performance metrics including delivery timeliness, client retention, and NPS/CSAT.

Coaching & Capability Development

·         Train and coach CSMs to elevate project management, stakeholder communication, and risk mitigation skills. ·         Standardize tools, templates, and workflows to create operational consistency. ·         Develop playbooks for onboarding new accounts, managing change requests, and handling escalations. ·         Foster a culture of proactive communication and ownership.

Risk Management & Escalation Handling

·         Identify at-risk projects early and implement corrective action plans. ·         Step in directly to manage complex client issues or strategic accounts when necessary. ·         Lead recovery efforts on troubled engagements. ·         Partner with technical leads and department heads to realign scope, resources, or delivery plans when needed.

Cross-Functional Collaboration

·         Work closely with Engineering, Data, Marketing, and Learning teams to align capacity and priorities. ·         Provide leadership with clear visibility into pipeline demand vs. delivery capacity. ·         Contribute to strategic planning and scaling initiatives.

Qualifications

Required

·         7+ years of experience in professional services delivery, consulting, or agency environments. ·         3+ years managing project managers, account managers, or client success teams. ·         Demonstrated success in software development as well as delivering complex, multi-disciplinary projects (software, data, digital, or learning). ·         Strong operational mindset with the ability to implement structure and accountability. ·         Excellent executive-level communication and conflict resolution skills.

Preferred

·         Experience in a custom development or digital services firm. ·         Familiarity with Agile, Scrum, and hybrid project management methodologies. ·         Experience building delivery frameworks in a scaling organization.

Key Competencies

·         Extreme ownership of outcomes ·         Structured, process-driven leadership ·         Strong emotional intelligence ·         Calm under pressure ·         Decisive problem solver ·         High standards for execution

Success Metrics

·         On-time, on-budget delivery rates ·         Client satisfaction and retention ·         Reduction in project escalations ·         Improved CSM performance and capability ·         Delivery margin stability and predictability

Please create your Healthcare profile and our team will be in touch with you within one business day!

We are looking for:

• Registered Nurse (RN)
• Licensed Practical Nurse (LPN) / Licensed Vocational Nurse (LVN)
• Certified Nursing Assistant (CNA)
• Medical Assistant (MA)
• Physician (MD/DO)
• Nurse Practitioner (NP)
• Physician Assistant (PA)
• Pharmacist
• Physical Therapist (PT)
• Medical Technologist / Clinical Laboratory Scientist

AND MORE!

We are also looking for anyone new to the healthcare industry!

Job Title: 1099 Health Insurance Agent – In-Person Sales Experience Wanted Location: Remote or Local Territory (U.S. Based) Compensation: Commission-Only (Uncapped Earning Potential) Employment Type: 1099 Independent Contractor

Are You Great at Sales? Make the Move Into Health Insurance.

We’re actively hiring motivated sales professionals with strong in-person sales experience who are ready to take control of their income and career path. If you've worked in retail sales, door-to-door, automotive, real estate, or any other client-facing sales role, you already have the foundation for success as a Health Insurance Agent. This is a 1099 commission-based role offering flexible hours, remote options, and access to top-tier health insurance products. Healthcare industry experience is a plus—but not required. We provide training, licensing guidance, and product education to help you succeed.

What You’ll Do:

• Help individuals, families, and small business owners choose the best health insurance plans.
• Leverage your interpersonal and consultative sales skills to build lasting client relationships.
• Use proven sales strategies to prospect, follow up, and close new business (marketing tools provided).
• Guide clients through enrollment in ACA plans, private medical coverage, dental/vision, supplemental policies, and more.
• Stay current on industry trends, carrier products, and compliance standards.

Ideal Candidates Have:

• 1+ year of in-person sales or customer engagement experience (retail, hospitality, automotive, etc.).
• Active Health Insurance License (or willingness to get licensed — we’ll help you get there).
• Strong communication, relationship-building, and goal-setting skills.
• A self-starter attitude with the discipline to work independently.
• Basic computer skills and comfort with CRM tools and virtual communication.
• Healthcare experience is a plus, but not required.

What We Provide:

• Uncapped commissions — you earn what you put in.
• Freedom to work remotely or in your local area.
• A portfolio of competitive carriers and plans across ACA, private, and supplemental markets.
• New agent training and continuing sales mentorship.
• Optional lead programs and marketing support.

Ready to Use Your Sales Skills for Something Bigger?

Join a recession-resistant industry with purpose-driven work helping people access affordable healthcare. Whether you're looking to supplement your income or build a full-time business, this opportunity offers flexibility, independence, and unlimited earning potential.

Apply today to start your licensing process and launch your career in health insurance!

As a Client Success Manager, you will own the client relationship end-to-end. You’ll ensure projects stay on track, requirements are clearly defined, and clients receive consistent value throughout the engagement. You’ll help translate business needs into technical direction, proactively manage risk, and become a trusted advisor for clients navigating the complexities of insurance operations and technology. This role is ideal for someone who understands insurance workflows, communicates exceptionally well, and thrives in a dynamic, collaborative environment.

TO HAVE YOUR APPLICATION PRIORITIZED, PLEASE APPLY USING THE LINK BELOW: https://portal.jobworx.ai/dholland/jobs/LZ53opl5pA

Key Responsibilities Account Management

• Build and maintain strong, long-term relationships with clients across carriers, MGAs, and Insurtechs.
• Serve as the primary point of contact for account strategy, escalations, and ongoing engagement.
• Conduct regular check-ins, performance reviews, and strategic planning sessions.
• Identify upsell opportunities and help expand scope where additional value can be delivered.

Project Management

• Oversee multiple concurrent software development projects from kickoff through delivery.
• Create and manage project plans, timelines, budgets, and communication cadences.
• Coordinate with internal development, QA, design, and leadership teams to ensure on-time, on-budget execution.
• Monitor risks, issues, and dependencies—and drive resolutions proactively.

Business Analysis

• Gather, document, and validate business and technical requirements, with an emphasis on insurance workflows (quote/bind/issue, endorsements, billing, claims, etc.).
• Facilitate discovery sessions with clients and translate findings into actionable specifications.
• Support backlog grooming, sprint planning, and acceptance testing.
• Ensure delivered features align with client objectives and deliver measurable value.

TO HAVE YOUR APPLICATION PRIORITIZED, PLEASE APPLY USING THE LINK BELOW: https://portal.jobworx.ai/dholland/jobs/LZ53opl5pA

Required Skills & Experience

• 3–7 years of experience in client success, account management, project management, or business analysis.
• Experience in the insurance industry is a MUST—preferably within carriers, MGAs, brokers, or Insurtechs.
• Strong understanding of insurance operations, such as underwriting, policy lifecycle, rating, forms, data capture, or distribution.
• Proven ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Familiarity with Agile methodologies and modern software development processes.
• Ability to translate complex concepts between non-technical and technical stakeholders.

Preferred Qualifications

• Prior experience working at a software development firm or SaaS company.
• Experience with policy admin systems, rating engines, or insurance integrations.
• Background in requirements documentation, workflows, wireframing, or QA.

Barber

FREE 1st month booth rent & $500 Performance Bonus in first 90 days!

Clearwater Full-Time / Part-Time

At our shop we set the standard for the classic grooming experience. With a focus on precision, style, and consistency, we deliver more than just a haircut — we provide a grooming experience.

Summary:

We currently have two openings. Seeking skilled and driven barbers who take pride in delivering exceptional grooming services and personalized client care. The ideal candidate is passionate about their craft, up-to-date on industry trends, and thrives in a high-end service environment. Owner/Operator works each day in the shop alongside the team and is ready to GROW.

Key Responsibilities:

• Provide high-quality barbering services including precision haircuts, traditional straight-razor shaves, beard trims, and more
• Consult with clients to understand their grooming goals and provide tailored recommendations
• Maintain cleanliness and sanitation standards in compliance with health regulations and upscale brand expectations
• Build and retain a loyal clientele through consistent service, professionalism, and exceptional interpersonal skills
• Stay current with grooming trends, techniques, and product knowledge
• Recommend and upsell premium grooming products and add-on services
• Represent the brand with integrity, style, and excellence in service

Qualifications:

• Valid FL barber license
• 1+ years of professional shop experience
• Expertise in both modern and classic grooming techniques
• Strong attention to detail and passion for quality craftsmanship
• Exceptional grooming and personal presentation
• Excellent communication and customer service skills

Perks & Benefits:

• Commission-based earnings with high tip potential
• Flexible scheduling
• Access to exclusive barbering tools and high-end products
• Opportunities for continued education and professional growth
• Employee discounts on products and services
• A stylish, supportive, and high-energy team culture

If you are ready to get your career fresh, apply TODAY!