Vice President of Operations
The Position:
Our company is looking to add a knowledgeable Vice President of Operations to our team. The VP of Operations will work in our corporate headquarters located in Spokane Valley. Join the most exciting and fastest growing industry in Washington! If you enjoy working with and talking about cannabis, this is the right job for you! Enjoy a fun and collaborative environment with the largest discount on cannabis in the industry! Join our team today and start looking forward to coming to work doing something you love!
Overview:
As the Vice President of Operations for a multi-state cannabis company, you will play a critical role in overseeing and managing the operational activities of our organization, encompassing retail stores, processing facilities, and manufacturing/grow operations. Your primary responsibility will be to ensure the smooth and efficient functioning of our diverse operations, driving profitability, maintaining compliance, and optimizing operational performance. This is a strategic leadership position that requires exceptional operational expertise, strong business acumen, and a deep understanding of the cannabis industry.
Essential Functions:
- Oversee store operations, policies, procedures, maintenance, and customer experience
- Make key contributions to the formulation of the company’s business strategies
- Develop effective partnerships with managers and store associates to help develop company policies and procedures
- Work directly with the CEO/COO and other corporate team members to make decisions for operational activities and set strategic goals
- Participate in proactive activities such as training and developing staff; discussing sales strategies, inventory control measures, loss prevention, and safety awareness
- Make recommendations to executive management for improvement of retail operations, company policies, procedures and practices
- Maintain knowledge of industry trends and legislation to ensure compliance
- Assist in creating and maintaining various procedural manuals
- Prepare and deliver monthly statistical reports to executive management team
- Identify and target areas in which the business can improve operation and grow
- Research and implement new directives for growth opportunities
- Evaluate overall performance by gathering, analyzing and interpreting data and metrics
- Function as the liaison between retail operations and the corporate management team
- Ensure all locations have necessary supplies and equipment to function properly
- Follow up with administrative support to order any additional supplies and coordinate any maintenance requests
- Oversee the implementation of new policies and hold management team accountable to these processes
- Work closely with the Store Leaders at each location to coordinate and oversee larger projects as directed by ownership and corporate team
- Advise and coach all retail managers on management principles and operational situations that arise
- Review employee feedback by assisting managers with employee development meetings for associates
- Make recommendations for promotions, performance improvement plans and terminations
- Assist in creation and follow through of performance improvement plans of employees
- Coordinate bank pickups and drops
- Investigate any issues relating to inventory or cash loss
- Develop and execute weekly merchandising strategies
Working Conditions: - Job duties will primarily include work indoors during all seasons
- Employees may be exposed to difficult or stressful vendor and/or customer situations requiring patience and professionalism to effectively handle
Job Requirements - Bachelor’s degree required, preferably in a business related field
- Master’s in business administration or business related field preferred
- Understanding of regulatory compliance within the cannabis industry preferred
- Proven track record of successful operational management, ideally encompassing retail, manufacturing operations
- Demonstrated experience in strategic planning and budgeting across multiple tiers of vertical integration
- Ability to think strategically and effectively communicate at the executive level
- Possess a passionate leadership style and team-building skills with the ability to inspire and motivate teams across multiple locations and operational areas
- Strong analytical and problem-solving abilities with a data-driven approach to strategic planning and decision-making
- Demonstrated ability to effectively motivate and develop teams
- Ability to adapt and thrive in a fast-paced, highly regulated industry
- Exceptional communication and organizational aptitude
- Ability to pass a pre-employment background check
- Must be comfortable discussing medical and recreational cannabis